Standard, Business, Enterprise
Start with what you need today. Move to a higher edition without migrating data.
Standard
For organisations that want a reliable CMDB and managed ITSM processes.
- CMDB and dependency map
- Incidents, requests and service catalogue
- Changes, maintenance windows and calendar
- SLAs and business hours
- One approvals queue
- Roles, RACI, SSO and audit trail
- Excel import and readiness check
Business
For operations that want to connect monitoring, security and vendors.
- Everything in Standard
- Event management and situations
- Patch and vulnerability management
- Data centres and racks
- Service contracts and vendors
- AI assistant
Enterprise
For shared-service providers and large organisations.
- Everything in Business
- Costs, billing and price list (FinOps)
- Customer data separation
- Sync with a primary CMDB
- Priority support
Indicative prices excluding VAT, per environment. We prepare an exact quote based on scope and deployment model.
Compare editions
Each higher edition includes everything from the one below.
| Feature | Standard | Business | Enterprise |
|---|---|---|---|
| CMDB, dependency map, outage simulation | |||
| Incidents, requests, service catalogue | |||
| Changes, maintenance windows, freezes, calendar | |||
| SLAs and business hours | |||
| One approvals queue | |||
| Roles, RACI, SSO, five-year audit trail | |||
| Excel import, readiness check | |||
| Event management and situations | – | ||
| Patch and vulnerability management | – | ||
| Data centres and racks | – | ||
| Service contracts and vendors | – | ||
| AI assistant | – | ||
| FOCUS costs, billing, price list | – | – | |
| Customer data separation | – | – | |
| Sync with a primary CMDB | – | – | |
| Priority support | – | – |
How to start
We roll out step by step. After each step the readiness check shows what is still missing.
Profile and access
Deployment profile, SSO, roles and teams. We switch off modules you do not need.
CMDB data
Excel import or discovery, or sync with a primary CMDB.
Services and owners
An owner, SLA and maintenance window for every service.
Pilot
One area live, a review and a decision on expansion.
Start with a pilot in one area.
Pick a customer or a department and its key services. After the pilot we review SLAs, changes and costs together – and you decide on expansion with peace of mind.